What payment methods are available?
You can pay directly via electronic payment or pay the amount in installments via the Tamara service over 4 months
Is it possible to cancel the reservation and get the money back?
Cancellation policy is determined by the host prior to booking
Is it possible to communicate directly with the landlord?
Yes, the owner's number appears in your reservations list
How do I book?
- Specify your destination and arrival time - Choose the accommodation that best suits you - Confirm your reservation by paying
What should I do if I encounter a problem with my reservation?
The support team is at your service 24 hours a day, 7 days a week via the official number 920023699 or our accounts on social media platforms @GoldenhostApp
Are there offers or discounts?
Of course! Stay close and follow our social media accounts @goldenhostapp
Can the reservation be extended?
Yes, through the application if it is available on the same day as requested
Are the accommodations reliable?
Yes, all listings are subject to review before being offered
Why doesn't the discount code work?
Because it has expired
Is there a deposit?
It is possible that the property owner has imposed a deposit on his residential unit, so when booking it will become clear to you if it is possible to pay a deposit.
Is the deposit refundable?
If the property owner allows payment of a deposit, it depends on the property owner’s reservation policy and conditions
What should I do if the property is different from what is shown?
The full reservation amount will be refunded to you and the property owner will be fined
How do I know the status of my reservation?
Go to the (My Reservations) menu and check the details and reservation status
Is there insurance?
Some residential unit owners are required to pay a deposit, which is paid upon arrival at the property
